Questions buyers ask us.

Yes. Every product is supplied under a direct contract with the brand and inspected in our warehouse in Korea. We can send the brand’s confirmation of authentic supply on request.

Neither, in the usual sense. We contract directly with each brand, hold stock in our own warehouse in Korea and export to buyers abroad. Some brands are open to an exclusive distributor in your country.

In Korea. Our office is in Gwanggyo, Suwon (Gyeonggi-do). Every order is picked, checked and packed before it’s exported.

We prepare documents and local-language labels for Mexico & Latin America, Kazakhstan & Central Asia and the UAE & GCC.

Yes. Book a video call with our team, or visit our office in Gwanggyo, Suwon by appointment.

We ship from Korea to the countries listed at checkout, with labels and documents prepared for Mexico & Latin America, Kazakhstan & Central Asia, and the UAE & GCC. Some categories are restricted in some markets — tell us where you are and we’ll confirm.

By default the buyer pays import duties and taxes on arrival — always the case for sample orders. For wholesale orders, DDP (we pay them up front and include them in your quote) is available on request.

Orders leave Korea within 2–7 days; transit time after that depends on the shipping method, your country and customs. Ask for a quote and we’ll give you the estimate for your market.

Yes. Choose EXW and your forwarder collects from our warehouse, or FCA and we clear export and hand over to your carrier or courier account. We prepare the export documents either way.

Every shipment comes with a commercial invoice, packing list and certificate of origin. On request we add ingredient lists, CoA, MSDS and a brand authenticity letter.

Yes, in Spanish, Russian and Arabic. We print and apply them before dispatch, so stock arrives ready to sell.

Sample orders ship free once your box reaches 5 SKUs, mixed across any brands. Below that, one shipping fee is charged for the whole box, at the rate for your country — you see it at checkout before you pay.

Not for samples: order 1 unit of any product at its wholesale price. For wholesale, each product has its own MOQ for the lower reorder price.

Yes — samples are priced at the wholesale price for a single unit, never retail. When you reorder at a product’s MOQ, the unit price drops further.

Brands ask us to keep volume prices away from the public, to protect their retail partners. Sign in with a free buyer account and every price tier opens — it takes about two minutes.

Card or PayPal for samples, paid online at checkout. Bank transfer (T/T) for wholesale and bulk, and Letter of Credit (L/C) for large bulk orders by agreement. All prices are in USD.

The buyer. When you send a bank transfer, choose OUR so the full invoice amount reaches us.

Email our team before your box ships and we’ll change or cancel it; once the shipping label is issued it can’t be changed. Any sample a brand can’t supply is refunded.

Yes. Your first order is paid 100% in advance; after that, repeat buyers pay 30% deposit / 70% before shipment.